When you place an order our system always sends a confirmation email. Make sure to check your spam/promotions inbox.
Shipping
Do you offer worldwide shipping?
Yes, we ship all over the world!
Shipping costs will be added at checkout.
Please check our Shipping Policy page for further info.
How long will it take to get my order?
All items will be processed within 10 days of ordering. Once order is processed the following timeframe will apply for you to receive your order.
It depends on where you order from:
- Egypt: 3/5 working days
- Mainland Europe: 3-5 working days
- UK: 3-5 days working days
- USA & Canada: 5-10 days working days
- Rest of the world: 5-10 days working days
Please note pre-orders are usually 15 working days
What shipping carriers do you use?
We use all major carriers, and local courier partners.
Product
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Take a look at our Return & Exchange Policy page and follow the step-by-step guide.
How can I choose the right size?
There’s a size chart on every product page. If It’s your first order, we strongly suggest to measure your garments and make sure the size you get is the closest to that. This way you will ensure that the fitting is perfect.
What do I need to do if I receive a defective product?
We work really hard to make sure all our products meet the highest quality standards.
If you receive a defective item please contact with info@verdessimo.com and explain your situation. Make sure to upload photos of the defects and write your order number.
ORDERS
What payment methods do you accept?
We accept Visa, Mastercard, Amex, Apple Pay, Google Pay, Paypal and some other local payment systems.